Last updated: February 22, 2026
Welcome to Chargekr. These Terms of Service ("Terms") govern your access to and use of the Chargekr mobile application, website, and all related services (collectively, the "Platform") operated by Chargekr ("Company," "we," "our," or "us").
By creating an account, accessing, or using the Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, you must not access or use the Platform.
To use the Platform, you must:
3.1 You must register for an account to use the Platform's core features. You agree to provide truthful, accurate, and complete information during registration.
3.2 You are responsible for maintaining the confidentiality of your account credentials (password, OTP, etc.) and for all activities that occur under your account.
3.3 You must immediately notify us at info@chargekr.com if you suspect any unauthorized use of your account.
3.4 We reserve the right to suspend or terminate accounts that provide false information, violate these Terms, or are involved in fraudulent activity.
4.1 Chargekr is a peer-to-peer marketplace that connects EV charger owners ("Hosts") with electric vehicle drivers ("Drivers") seeking charging services.
4.2 Chargekr is an intermediary platform only. We do not own, operate, manage, or control any charger listed on the Platform. We facilitate connections between Hosts and Drivers but are not a party to the actual charging transaction.
4.3 We are not responsible for the condition, safety, legality, or suitability of any charger listed on the Platform. Hosts are solely responsible for their charger's maintenance, safety compliance, and availability.
4.4 In accordance with India's Information Technology Act, 2000 (Section 79), Chargekr acts as an intermediary and is not liable for third-party content or transactions facilitated through the Platform, provided we exercise due diligence.
By listing a charger on the Platform, you agree to:
By using the Platform to find and book chargers, you agree to:
7.1 Pricing: Hosts set their own charging rates. Chargekr may provide pricing recommendations but does not control final pricing.
7.2 Platform Fee: Chargekr charges a 15% service fee on each booking, deducted from the host's earnings. This covers payment processing, insurance, platform maintenance, and support.
7.3 Payment Processing: All payments are processed through secure third-party payment gateways. We accept UPI, credit/debit cards, and net banking.
7.4 Host Payouts: Earnings are deposited into the host's registered bank account on a weekly basis (every Monday for the previous week's bookings). Minimum payout threshold is ₹100.
7.5 Refund Policy:
7.6 GST: All fees charged by Chargekr are inclusive of Goods and Services Tax (GST) as applicable under Indian tax law.
8.1 Chargekr provides a Host Protection Policy that covers eligible damage to the charger caused by drivers during a Chargekr-booked session, up to ₹2,00,000 per incident.
8.2 Coverage Includes: Physical damage to the charger, damage to the electrical connection point, and accidental cable damage.
8.3 Coverage Excludes: Pre-existing damage, normal wear and tear, damage caused by the host or their household, natural disasters, theft, and damage exceeding ₹2,00,000.
8.4 Claims must be filed within 48 hours of the incident with photographic evidence. Chargekr reserves the right to investigate and determine claim validity.
You agree not to:
Violation of these rules may result in immediate account suspension or termination, forfeiture of earnings, and/or legal action.
10.1 The Platform, including its design, logos, trademarks, text, graphics, software, and all other content ("Chargekr IP") is owned by or licensed to Chargekr and protected by Indian and international intellectual property laws.
10.2 You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes (or for listing chargers as a host).
10.3 By posting content (reviews, photos, listings) on the Platform, you grant Chargekr a non-exclusive, royalty-free, worldwide license to use, display, reproduce, and distribute such content in connection with operating the Platform.
11.1 THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE." We make no warranties, express or implied, regarding the Platform's availability, reliability, accuracy, or fitness for any particular purpose.
11.2 To the maximum extent permitted by applicable law, Chargekr shall not be liable for:
11.3 Our total aggregate liability arising from or relating to these Terms shall not exceed the total fees paid by you to Chargekr in the twelve (12) months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold harmless Chargekr, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising from: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any rights of a third party; or (d) your negligence or willful misconduct.
13.1 Governing Law: These Terms shall be governed by and construed in accordance with the laws of India.
13.2 Mediation First: In the event of any dispute, both parties agree to first attempt resolution through good-faith mediation before pursuing formal proceedings.
13.3 Arbitration: If mediation fails, disputes shall be resolved through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitration shall be conducted in English, and the seat of arbitration shall be in India.
13.4 Jurisdiction: Subject to the arbitration clause, the courts in India shall have exclusive jurisdiction over any disputes arising under these Terms.
14.1 By You: You may terminate your account at any time by deleting your account through the app settings or by emailing info@chargekr.com. Outstanding earnings will be paid out within 30 days of account deletion.
14.2 By Chargekr: We may suspend or terminate your account at any time, with or without cause, with or without notice if: you violate these Terms; engage in fraudulent conduct; pose a safety risk; or upon receiving a valid legal order.
14.3 Effect of Termination: Upon termination, your right to use the Platform ceases. Sections that by their nature should survive termination (e.g., Intellectual Property, Limitation of Liability, Indemnification, Dispute Resolution) shall survive.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting to this page with an updated "Last updated" date.
For material changes, we will provide notice through:
Continued use of the Platform after the effective date constitutes acceptance of the revised Terms. If you do not agree, you must stop using the Platform and delete your account.
If you have any questions or concerns about these Terms, please contact us: